If you have not received a refund yet, please follow these steps:
1. First, check your bank account again to ensure that the refund has not been credited.
2. Contact your credit card company, as it may take some time for the refund to be officially posted.
3. Next, contact your bank, as there is often a processing time before a refund is posted.
If you have completed these steps and still have not received your refund, please reach out to us at firstname.lastname@example.org. We will be happy to assist you further.